# Maintaining a Respectful Environment: Our Stance

We believe in the power of community and the importance of open dialogue. We welcome feedback from our customers, both positive and negative, as it helps us improve and grow. However, we would like to take a moment to clarify our stance on acceptable behavior within our establishment.

## Our Commitment to Safety

We are committed to providing a safe, respectful, and enjoyable environment for our staff and customers. This commitment extends to all interactions, whether they occur in person or online. We understand that everyone has different opinions and experiences, and we respect the right of our customers to express their views.

## Zero Tolerance for Abuse

While we welcome constructive criticism and differing viewpoints, we have a zero-tolerance policy for abusive or aggressive behavior. This includes any form of physical assault, verbal abuse, or behavior that disrupts the peace and safety of our establishment. Such actions not only violate our community guidelines but also infringe upon the rights of others to enjoy a safe and respectful environment.

## Recent Incident (Northfield Police Case 2025-04-20-10-46)

Recently, we had an unfortunate incident (Northfield Police Case 2025-04-20-10-46) where an individual displayed aggressive behavior towards our staff and other customers. This incident was promptly reported to the police, and the individual was asked to leave our premises. We have decided to prohibit this individual from entering our property in the future.

## Moving Forward

We believe that this decision is in the best interest of our community. It is not based on personal or discriminatory factors, but solely on the individual's actions. We want to assure our customers that we will continue to take all necessary steps to maintain a safe and respectful environment.

We appreciate your understanding and cooperation in this matter. Let's continue to treat each other with kindness and respect, and together, we can create a positive and welcoming space for everyone.

Best, Trader Cafe

OTHER ITEMS

This is the admin fee for the change of course date, arrangment.

Description of Admin Fee: After course booking we reserve a spot and allocate resources to ensure a quality learning experience. We understand that sometimes plans change, …